Thank you for shopping with us, your custom is highly appreciated.
​FOR ALL RETURNS PLEASE EMAIL US AT HELLO@MAISONARCHIVES.COM with reason for returns. You will receive a response within 24 hours.

• Items must be returned within 14 days of order date, International within 21 days.
• ​​All full priced items are eligible for refund less delivery cost. 
• Promotion offers (discount sale) are not eligible for returns except if not as described.  
• Final Sale  items may not be returned nor exchanged except if not as described.
• Buyer will pay return delivery cost.
• Return must be by Royal mail first class signed for post for domestic returns and in original packaging
• Due to hygiene reasons, hair accessories and earrings are not returnable. Please email with queries before purchase to avoid any disappointments.

Please note that we are unable to hold items wanted for exchange as our stock changes rapidly.
Maison Archives is not responsible for items that have been damaged in transit or items that have not been received.
Please contact shipping carrier with complaints if and when they arise, we will support in any way we can.
All items will be shipped via Royal mail insured secure tracked delivery.
We will facilitate faster delivery options if required.
Shipping and handling charges are not refundable.


THANK YOU SO MUCH FOR YOUR SUPPORT!
​Maison Archive xx